Privacy Policy

1. Introduction

Welcome to Adya Odia Academy (“we,” “us,” or “our”). We operate an online learning platform offering Odia-medium courses, tutor-led instruction, articles, and educational resources for students preparing for BSE & CHSE board exams and related pathways.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, enroll in courses, or use any of our services (collectively, the “Platform”). By using the Platform, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Account details: Name, email address, username, password (stored in encrypted form), phone number, and profile information.
• Enrollment data: Courses purchased, progress, assignments, quiz results, and certificates.
• Payment information: Billing name and transaction references. Card and UPI details are processed by our payment partner (Razorpay); we do not store full payment card numbers on our servers.
• Communications: Messages you send to tutors, support requests, and feedback.

2.2 Information Collected Automatically

• Device type, browser, IP address, and general location (city/region level).
• Pages visited, time spent, referral URLs, and interaction with courses and blog content.
• Cookies and similar technologies used for session management, preferences, and analytics.

3. How We Use Your Information

• Provide, operate, and maintain the Platform and your enrolled courses.
• Process enrollments, subscriptions, payments, and refunds.
• Personalize learning experiences and display relevant tutor and course recommendations.
• Send service-related notifications (enrollment confirmations, class reminders, account updates).
• Improve our content, tutors directory, blog, and platform security.
• Comply with applicable laws and respond to lawful requests.

4. Sharing of Information

We do not sell your personal information. We may share limited data with:

• Payment processors (e.g., Razorpay) to complete transactions securely.
• Tutors and instructors assigned to your courses, to the extent needed for teaching and support.
• Service providers who assist with hosting, email delivery, analytics, or customer support under confidentiality obligations.
• Authorities when required by law or to protect rights, safety, and integrity of the Platform.

5. Cookies & Tracking

We use essential cookies to keep you logged in and remember preferences. Optional analytics cookies help us understand how visitors use our blog, tutor listings, and course pages. You can control cookies through your browser settings; disabling essential cookies may limit Platform functionality.

6. Data Retention

We retain account and enrollment records for as long as your account is active and as needed to provide services, resolve disputes, and meet legal obligations. Payment records may be kept for the period required under Indian tax and accounting laws.

7. Your Rights

Depending on applicable law (including India’s Digital Personal Data Protection framework where applicable), you may have the right to access, correct, or delete your personal data, withdraw consent for optional processing, or request a copy of your information. To exercise these rights, contact us through your student dashboard or the support channels listed on our About page.

8. Securit

We implement reasonable technical and organizational measures to protect your data, including encrypted connections (HTTPS), secure password hashing, and access controls. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

9. Children’s Privacy

Our Platform is intended for students and learners. Where users are minors, enrollment should be completed by a parent or legal guardian who consents to this policy on the minor’s behalf.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect revisions. Continued use of the Platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact Adya Odia Academy through the support options available on the Platform or via the contact details on our About page.